๐ก๏ธ Warranty Terms
We stand behind the quality of our products and offer a warranty on all standard items we manufacture.
๐ Warranty Period
We offer a 6-month warranty against manufacturing defects on all stainless steel dental and surgical instruments.
Chrome-plated and coated instruments are covered for 3 months, depending on usage and storage.
๐ง What the Warranty Covers
Breakage during normal use (not misuse)
Loose joints, weld failure, or manufacturing error
Faulty chrome/plating or incorrect finish (if reported within 3 days of delivery)
โ What the Warranty Does NOT Cover
Damage caused by improper handling, sterilization, or storage
Rusting due to exposure to harsh chemicals or moisture
Wear and tear from extended use
Sultan Dental Surgical is not liable for damage resulting from improper use or third-party modifications.
๐ Need Help with a Return or Claim?
Contact our support team via:
Email: sales@sultandental.pk
WhatsApp: [+92-332-6227711]
Subject Line: Return Request / Warranty Claim โ [Your Order Number]
We aim to resolve all claims within 5 working days with fairness and transparency.